How To Contact FedEx Kenya Customer Care Service For Help

In a dozen emails, most of our readers are looking for an easy way to contact the FedEx customer care service in Kenya. So, we have dedicated this guide to help you know all the official contact numbers, email addresses, as well as other social media addresses of the FedEx Kenya customer service unit.

FedEx is an international shipping company with offices in Kenya. You can ship your products from the US to Kenya through the company easily.

It is a corporation well-known for its services of overnight shipping and also pioneering tracking systems.

FedEx was the first company to adopt a system where one can track the goods while in transit giving real-time updates on the location.

Its name changed in 2000 from Federal Express to the abbreviation FedEx.

FedEx Corporation is customer-centered and determined to ensure they satisfy their customers. The company has been known for its outstanding services since its establishment.

They have specifically established distribution and are a leading supplier of dependable, speedy, and scheduled services to over 220 nations and regions worldwide.

In 1 to 3 working days, they bind markets, which account for more than 90% of the world’s gross domestic products.

The main features that make FedEx the world’s largest special transport company, delivering fast and efficient services are transport infrastructure, unparalleled air route authorities, and state-of-the-art technology.

Every day they supply over 3.6 million shipments.

Sometimes you may use their service and not get your products delivered on time. Then you need to know FedEx Kenya’s contacts.

They have dedicated customer care service to listen to your inquiry.

Here we have details on how to contact FedEx Kenya customer care service to help you get all the assistance you may need.

Various Ways You Can Contact The FedEx Kenya Customer Service

FedEx has set out various ways to contact them to inquire about their service, get updates on your products, or any other questions you may have.

In this guide, we share all the possible ways you can contact FedEx offices in Kenya.

FedEx is a multinational company offering reliable world-class services.

It is prudent to contact them before using their services to have all your questions answered.

FedEx Kenya Customer Care Service Contact Numbers

You can call FedEx Kenya by dialing their telephone contacts: +254-20-3907000 or Mobile Number: +254-730-117000 Fax: +254 20 390 7222.

You can use any of the phone numbers above to contact the FedEx Kenya customer care service for help.

Head Office Location Address

FedEx Corporation has its offices in Kenya’s major cities in Mombasa and Nairobi.

You can visit their head office, located Clifton Park Building, Ground floor- East Wing Nairobi Mombasa Road.

Please you need to take note of the opening and working hours of the FedEx offices in Kenya before you get to the office.

Customer Service Email Address

Also, for inquiries, you can send them an email at

You can use the FedEx Kenya email address above but you need to know that the response time may be a little longer than calling the customer service contact numbers.

FedEx Kenya Customer Care Working hours

FedEx offices are open weekdays from 09:00 hours to 18:00 hours, Saturday from 08:30 hours to 12:30 hours, and Sunday Closed.

Please note the FedEx working hours before visiting their office.

FedEx Kenya Social media accounts

FedEx Kenya is also found on social media. Facebook: FedEx and Twitter: @FedEx.

That is all you need to know about the FedEx Kenya customer care service.

2 thoughts on “How To Contact FedEx Kenya Customer Care Service For Help”

  1. Not one of your phone numbers seem to be working. I have had a shipment at your facilities for two weeks and I still have not received it. My tracking number is 166#######. Please kindly inform me asap why it has not be delivered. Thank you.


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