Do you find it difficult to contact the ECG customer care center? I know it is not so easy for many people, and that is why I have written this guide to help you locate all the Electricity Company of Ghana offices and service centers throughout the country.
In this guide, I have added where you can find the office as well as the telephone numbers you can call to get all the help you need.
Also, you can visit the ECG website and use the chat system if you have the luxury of time. I am saying this because many people have complained about the very slow response when they contact the ECG customer care through the chat system on the website.
Another way I will suggest is by using the ECG social medial channels and get connected to the representative who will help you with whatever queries you may have.
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List Of ECG Customer Care Centers In Ghana
The following are the list of ECG offices in Ghana:
1. ECG Head Office Customer Care Contact
You can contact the Electricity Company Of Ghana customer care head office on the following phone numbers:
Telephone: +233 (0)302 676727-47
Call Center: +233 (0)302 611611
Email: ecgho@ecggh.com
Read also: How To Contact Absa Ghana Customer Service Center.
2. ECG Kwabenya District Office
The ECG Kwabenya District Office is close to the Atomic Police Station.
The phone numbers are as follows: 0302-221805 and 0302-230190-3.
3. ECG Kaneshie District Office
Location: This ECG office is within the Accra West Regional Yard
Contact numbers: 0302-249167, and 0302-688431
See also: How To Contact Zuku Customer Care In Kenya.
4. ECG Accra West regional office
Location: This ECG customer care center is located at Avenor, just behind Neoplan Station.
Contact numbers: 0302-230190-3
Recommended reading: Contact MTN Ghana Customer Care.
5. ECG Accra East Regional Yard
Location: Near Rex Cinema at Accra Central
Contact number: 0302-664900
6. ECG Airport Junction Office
Location: The Airport Junction office customer service center is close to the famous Papaye restaurant.
Contact number: 0302-512888
Recommended guide: Steps To Contact Jiji Ghana Customer Service.
7. ECG Teshie District Office Customer Care Center
Contact numbers: 0302-715591, and 0302-711599
8. ECG Legon District Customer Care center
Location: Close to Ghana Water Company Office. This ECG office is also a few minute’s walk from the University of Ghana’s main gate.
Contact number: 0302-512888
9. ECG Teshie Tsui Bleoo Customer Care Center
Contact number: 0302-711599
10. ECG Accra New Town Customer Care center
Location: The ECG office at Accra New Town is near the old West Africa Secondary School.
Contact number: 0302-664900
11. ECG Achimota District Office Customer Service Center
Location: The ECG Office at Achimota is near the St. John’s Grammar School at Dome in Accra.
Contact numbers: 0302-407445, and 0302-416930
12. ECG Dansoman Office Customer Service Center
Location: The Dansoman customer care center is opposite the Dansoman Market
Contact number: 0302-301923
13. ECG Zongo Junction Office
Location: This ECG customer service center is close to the Ghana Water Company office
Contact number: 0302-301244
14. ECG Korle Bu Office
Location: It is near INDAFA Park at Mamprobi
Contact numbers: 0302-675813, and 0302-675733
How Do You Contact ECG Customer Service In Ghana
From all the ECG customer care centers and phone numbers I have listed above, you can call any of the contact numbers or walk to any of the ECG offices across Ghana and get the help you need.
Moreover, you can contact the ECG customer support center by using their social media accounts such as Facebook, Twitter, Instagram, etc.
[wps_accordion style=”standard”][wps_accordion_item title=’How can I get a meter in Ghana’ open=’no’ icon=’caret’ ]You can apply for a prepaid meter by visiting the nearest ECG office in all the districts. Fill the application form and then the offial at the Electricity Company of Ghana ofiice will help you get the meter in less than 1 week. [/wps_accordion_item][wps_accordion_item title=’How to you contact ECG’ open=’no’ icon=’caret’ ]Call the Electricity Company of Ghana customer center on these phone numbers: +233 302 611 611, +233 (302) 676727-47. [/wps_accordion_item][wps_accordion_item title=’Official email address’ open=’no’ icon=’caret’ ]Email: ecgho@ecggh.com [/wps_accordion_item][wps_accordion_item title=’What is the ECG postal address’ open=’no’ icon=’caret’ ]You can reach them on Electro-Volta House, P. O. Box 521, Accra, Ghana [/wps_accordion_item][/wps_accordion]
Can someone makes a complain of a suspected illigal meter?
Please I want to change my mater from non residential to residential purpose…!!!
Hi Emile, kindly contact the ECG customer service center to make such a change.Please note it will be better you visit the nearest ECG office.
How can get my lost prepaid metre card.
And how much does it cost?
Can I purchase pre paid credit in advance
Can I purchase pre paid credit in advance
Yes, Nii, you can purchase prepaid credit in advance. You can buy any amount you want.
Frequent light out at Fise Pokuase near the Amasaman senior High school
Please I reside in sasabi. And out lights has been off for almost 3 hours now. This fault started like a week ago. We always experience this. Can your management team please do something about this
Sorry our*
Please I’m a resident of Gbawe Zero near C connie, our transformer just got fire. Can this be fixed for us before the timetanle schedule starts?