Are you a Gotv subscriber in Ghana? Maybe you have issues with your Gotv account, subscription services, error codes, changing your package, or your account has been suspended? Then you must contact Gotv Customer care in Ghana.
However, there are so many ways to contact Gotv customer care in Ghana, but to get help fast is what many do not know.
That is why we have dedicated this guide to help you reach the Gotv Customer support for assistance.
Table of Contents
What You Must Know About Gotv Before You Contact Them
Gotv is a terrestrial pay-tv provider owned by Multichoice Africa who also serves as the parent company for Dstv Africa. As a result, you can get some of the Dstv channels on Gotv.
Even though Gotv does not have s many channels as Dstv. Still, you will get access to premium content of the various tv and entertainment categories, including News, Documentaries, Cartoons, Movies, Sports, Music, Religion, Lifestyle, and many more.
So, in short, Gotv is a subsidiary company of Dstv and Multichoice Africa.
Main Head Office Of Gotv Ghana
The main head office of Gotv in Ghana is located in Accra. Dealers and agents of
Gotv must visit their head office for details of the dealership and more. You can visit the Gotv office for decoder repairs or buy their products in bulk.
To locate the Gotv office in Accra, use this address: No 8 Basko Lane Off George Walker Bush Highway.
What Is The Contact Number Of Gotv Customer Care In Ghana
The contact number of Gotv Ghana Customer care is 0302 740 540. You can contact them on this number from all networks in Ghana. It is available during their regular working hours from Monday to Friday. So you can call the Gotv Customer service in Ghana at 0302 740 540.
How To Contact Gotv Customer Care In Ghana
To successfully contact Gotv Customer care in Ghana, follow these steps:
1. Dial 0302 740 540 on your phone.
2. Kindly, Follow the voice prompt to select your preferred language.
3. Next, choose the option to speak to a customer service agent.
4. Wait patiently as your call is being forwarded to the next waiting agent to assist you.
5. After a few minutes, you will be joined on the line with a customer care agent to help you.
That is how to contact Gotv customer support in Ghana.
Email Address Of Gotv Customer Service In Ghana
Maybe you have numerous queries concerning Gotv services, then the best way to get detailed answers to your queries is to send them to Gotv via their customer service email address.
Always make sure you are reaching them via their official email address. Here is the official email address of Gotv Customer care: GotvGhana@multichoice.co.za.
How To Contact Gotv Ghana Customer Service Through Social Media
Multichoice has extended its customer service to all the popular social media platforms, including Facebook, Twitter, and more. So now you can get help from Gotv customer care via social media. One important thing is to ensure you are contacting them through their official social media pages.
Below are the official social media pages of Gotv Ghana customer care:
Follow Gotv Ghana on Facebook here: https://www.facebook.com/GOtvGhana.
Also, you can follow the Gotv Ghana Customer service Twitter page here: https://twitter.com/hashtag/ghana?lang=en.
Gotv Ghana Self Service Short Code
It is not everything you must contact Gotv to resolve. They have provided a USSD code you can use to service your account whenever you encounter a challenge, including error code, check subscription due date, check your account balance, and more.
Here is the Gotv Ghana USSD Code for self-service: *759#.
That is all we have for you about how to contact Gotv Customer care in Ghana.