How To Contact National Bank Of Kenya Customer Care Service For Help

We understand you are here looking for National bank of Kenya contacts. You are in the right place. You will find this customer care guide useful as we have all ways to contact the National bank of Kenya no matter your preference.

National Bank of Kenya (NBK) is among the leading licensed commercial banks, offering Kenyans excellent banking services.

The bank was established in 1968 to help Kenyans gain access to credit and finally gain influence over the country’s economy following independence.

Over time, the National Bank has demonstrated its commitment to meet clients’ and other stakeholders’ needs by providing creative financial services.

In the 1990s, the Government decreased its share of the public by 22.5% of the Government of Kenya’s shares, 29.44% of the general public, and the NSSF by 48.06% of the general public.

It provides services to individuals, corporations, organizations, and enterprises, such as banking, investment, and loans.

The bank has also adopted internet banking, intending to help its customers access their bank accounts without traveling to the bank.

Besides, the bank has several branches across the country and Automated Teller Machine (ATM) to bring the service closer to its customers.

What are the various ways to contact the National bank of Kenya customer care?

Here you will find a comprehensive list of National Bank of Kenya contacts, which you can use to address your queries.

There is more than one way you can contact the National Bank, and we have details about all those ways.

In this guide, we will show you how to contact the National Bank of Kenya customer care service on phone, email, as well as by using their social media pages.

You can also contact them at any of their offices for help.

What Are The National Bank of Kenya Customer Care Official Contact Numbers?

One way to contact National Bank Kenya is by calling their call center by dialing 020 282 8900, 0703 088 900, or 0732 118 900.

You can use any of the telephone numbers listed above to get help from the bank in Kenya.

What is The National Bank Of Kenya Location Address?

National Bank head office is located at Bank Building Harambee Avenue, Nairobi Kenya Phone: 020-2828000.

Here is the postal address you can use to get help from the National Bank of Kenya customer support in the country: P.O BOX 72866-00200 Nairobi.

The official fax numbers are as shown below:

Fax 1: 020-311444.

Fax 2: 020-222304

Official Email Address For The Customer Service Unit

For further inquiries and other issues, you can send an email to the National bank through the email address here:

Please note that you can use the email address above to reach the customer service unit for help but the response time may be slower than calling them.

As a result, if you need urgent assistance from the customer care unit, we will entreat you to call the official phone numbers listed above instead of using the email address.

What Are The National Bank of Kenya Working hours

National Bank Kenya head office is open weekdays from 8:30 am to 4:00 pm Saturdays from 8:30 in the morning to 12:00 pm but closed on Sundays and Public Holidays.

This is very important to note.

The Customer Support Social Media Accounts

You can follow National Bank on social and get in touch with their customer care on the following pages:




That is all you need to know about the National Bank of Kenya customer care service. We shall do our best to add more relevant details to this post.

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