For those seeking to reach out to Jumia in Nigeria, we have dedicated this guide to giving you the Jumia Nigeria contact number.
Jumia, as one of the most popular shopping sites in Nigeria, has taken online shopping to another level.
You can buy almost everything from their stores, and it will be shipped to your doorstep without afoot. The good thing about them is that they have dedicated customer service willing to help you anytime you need their help.
Jumia is available and in most countries in West Africa, and if you want to contact them, you must get their official contact in your country.
That is why we have dedicated this customer care guide to give you the Jumia Nigeria customer care contact number.
Typically, the normal way to contact Jumia is through their helpline, but now you can use other means, including email, Facebook, Twitter, and many more.
Table of Contents
Where Is The Jumia Head Office In Nigeria
The Jumia Nigeria Head office is located at 109 Adeniyi Jones, Ogba 101212, Ikeja, Nigeria. You can visit their office from Monday to Friday from 8:00am – 8:00pm.
Jumia Nigeria Customer Care Number
The Jumia Nigeria contact number is
+2347006000000. You call it to make any complaint or inquiries about their services during their regular workings hours. Please note that it is strictly for customer service purposes regarding Jumia Nigeria.
Working Days & Hours Of Jumia
Jumia in Nigeria operates from Mondays to Saturdays from 8:00am – 5:00pm. Also, their call center is available from 8am to 8pm on public holidays. So, if you want to visit their office or contact Jumia Helpline ensure you do so before 8pm to avoid being denied.
Jumia Nigeria Email Address
In case you want to send an email to Jumia Nigeria. Their email address is service@jumia.com.ng. You send them a mail to inquire about their service or make a complaint about shipping.
Jumia Nigeria WhatsApp Number
Jumia does not yet have a WhatsApp number you can chat them on, But if you want to chat with Jumia Nigeria customer care, you can use the Live Chat option on their website.
How To Chat With Jumia In Nigeria
If you want to chat with Jumia in Nigeria, follow these steps.
1. Open the Jumia official app on your smartphone
2. Next, click on the “Help” tab at the bottle of the app
3. Now, click on ” Live Chat” to initiate a chat with a Jumia customer care agent.
4. Type in “Hi” and send.
5. Wait for a reply and proceed with your conversation.
How To Reach Jumia On Social Media
The most convenient way to contact Jumia aside from their call center is through various social media platforms. You can follow them to get updated information about their services and chat with their customer care online.
Below are the official Jumia Nigeria social media handles:
Facebook: https://www.facebook.com/jumia.com.ng/
Twitter: https://twitter.com/jumianigeria
Instagram: https://www.instagram.com/jumianigeria/
YouTube: https://www.youtube.com/c/JumiaNigeriaNG