How To Contact Jumia Kenya Customer Care Service For Help In This Guide

In this guide, we will show you how to contact Jumia Kenya customer care service for help.

Jumia Kenya remains the leading online shopping center in Kenya. It is one of the online shopping centers with everything you need. The company has made shopping easy either through their app or on their official website.

Sometimes, you may encounter challenges while purchasing a product, or the product delivered was not what you ordered. To sort out these and any other issues, you need to know the Jumia Kenya contacts.

The Jumia Kenya customer care will help you to the leater no matter what the problem.

The Jumia Kenya contact details are crucial if you also would like to become a merchant or you are a Jumia affiliate and would like clarity on any issue.

You will find this blog post very useful as we have researched all possible ways you can contact Jumia Kenya customer care for you.

Whether you are looking for Jumia Kenya’s telephone details, email address, or social media details, you are in the right place.

Various ways you can contact the Jumia Kenya customer care

Jumia Kenya, with its top-notch standards of customer care service, is dedicated to helping all its customers get what they are looking for and have the right item delivered.

If you have a hard time trying to place an order, complain about the item you received or got the wrong product, don’t hesitate to use the helpline below to get in touch with Jumia Kenya customer service.

Looking no further for Jumia Kenya’s contact details, we have analyzed various ways of contacting Jumia customer care for hassle-free shopping.

List Of Jumia Kenya Customer Care Service Contact Numbers

Jumia has several branches across the country, but you can contact Jumia Kenya Head office through their mobile number 0700 000 990 or 0711 011 011.

Jumia Head Office Location Address

Jumia Kenya’s head office is located in Nairobi Westlands, Kaka House 3rd floor, Maua Close off parklands road.

The office is open from 9.00 am to 5.30 pm on weekdays.

If it happens you visit their head office, you can expect high customer care service.

Customer Service Email Address

You can also reach Jumia Kenya customer care via email at or

You can expect a reply within 72 hours.

Jumia Kenya Customer Support Working Hours

Jumia Kenya head office is open weekdays from 9.00 am to 5.30 pm.

While you can call customer care from 7 am-4 pm weekdays and on Weekends and Public Holidays from 8 am to 4 pm.

How To Get Help On Social Media

Jumia Kenya is available on major social media channels.

You can use their Facebook page: JumiaKenya, Twitter: @JumiaKenya, or on Google plus: Jumia Kenya to get in touch with customer care.

That is how to contact Jumia Kenya customer care service for assistance.

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