Do you have questions, queries, or encountering any banking problem and searching how to contact Absa Customer Care in Zambia?
We’ve created this guide for you to contact the Absa Bank Zambia customer service.
If you have any questions following the recent rebranding, about your account, Absa Bank Zambia products, and services, then contacting customer care will give you all the answers and address your issue.
There are several ways of contacting Absa Bank Zambia customer care, and we have enumerated all these means in this guide.
You will find it important as it is explained in terms you can understand.
If you are ready, then let us begin by showing you what you need to know before calling the Absa helpline or sending the mail.
Table of Contents
What You Need To Know About Absa Bank Zambia & The Customer Support
Absa Bank Zambia Plc, formerly recognized as Barclays Bank of Zambia, is among Zambia’s commercial banks.
Absa bank Zambia has been operating in the country since 1918, but it was licensed in its today form in 1974 by the Bank of Zambia, the central bank and national banking regulator.
The bank is among the leading banking and financial institutions in Zambia.
It serves to meet all categories of people in the economy, ranging from large corporations, small and medium-sized enterprises, and individuals to government departments.
The bank offers various services ranging from Personal Banking, Premier Banking, Business Banking, Corporate and Investment Banking to Digital Banking.
Over these years, it has gained customers, and they have established customer care services to care for all of them.
See also: Absa Tanzania Customer Service Guide.
How To Contact Absa Customer Care In Zambia
There are several ways to contact the Absa bank Zambia customer care service, as I mentioned.
Among the several ways of contacting customer care, the easiest way is to visit any of the Absa branches in Zambia.
Another convenient way is to call the official Absa Zambia customer care telephone numbers.
Absa bank in Zambia has made it easy for all its customers to call for free using the toll-free numbers on MTN or Airtel network.
It is vital to keep in mind if you would like to contact the Absa Zambia customer care, the working hours.
The Absa Zambia customer care operating hours are as from 8:00 am to 5:00 pm from Mondays to Saturdays.
Related article: Absa Mozambique Customer Service.
Here Are The Absa Zambia Customer Service Contact Numbers
Here is the list of Absa Zambia customer care contact numbers:
Operating hours the working hours for Absa Zambia are 08:00 in the morning to 16:45 in the evening.
For customers in the diaspora, here is the helpline you need to call:
Mobile phone: +27 11 501 5201.
Email address: The official email address for Absa customer service in Zambia is email@example.com.
Absa Zambia Customer Contact Centre
Telephone: 5950 (You can toll-free on MTN and Airtel, but if you use Zamtel Standard rates apply).
Operating hours: The office usually opens at 08:00 am and close at 18:00 pm.
Read also: Absa South Africa Customer Service.
Get Help From Abroad
Working hours: Monday – Friday: 08:00–18:00
Absa Bank Zambia PLC Head Office Contact
Telephone: Switchboard – + (260) (211) 366 150/169
Fax: + (260) (211) 225553
Address: Elunda Office Park, Plot 4643 / 4644, Private Bag E308, Addis Ababa roundabout, Rhodes Park, Lusaka
Absa Bank Zambia PLC
Telephone: Switchboard – + 260 (211) 366 100/149
Fax: + 260 (211) 225553
Address: Kafue House, PO Box 31936, Cairo Road, Lusaka, Zambia.
Another guide: Absa Botswana Customer Care.
Absa Zambia Corporate Banking Director
You can contact the Absa Bank Zambia customer care on the following phone numbers: +260 (211) 224735/235866
Fax: +260 (211) 225553
Absa Zambia Head of Trade Finance Customer Care Contact
Contact the Absa head of trade finance on this Mobile Phone number: +260 (211) 366150/Ext 1098.
Fax: 225553 228267 (direct line)
Absa Zambia Cash Management Customer Care
You can get help from the Abasa Zambia Cash management team on these contact numbers: +260 (211) 366150 Ext 1084.
Fax: +260 (211) 225553
Check this out: Absa Bank Ghana Customer Service Guide.
Absa Zambia Vehicle & Asset Finance
For vehicle and asset finance, contact the Absa Zambia support service on these telephone numbers: +260 (211) 224738/366150
Absa Zambia Head of Business Banking & SME
Mobile Phone number: +260 (211) 366150/169 Ext 1070
Direct line: +260 (211) 225553
Absa Zambia Country Treasurer
Customer care contact numbers: +260 (211) 221 864/238 875/222 004.
Direct line: +260 (211) 225553
Absa Zambia Head of Marketing & Corporate Relations
One of the fastest and easiest ways to contact Absa Bank Zambia customer care is by calling this number; + (260) (211) 366150.
Fax: + (260) (211) 226185.
How to contact Absa Customer Care in Zambia through social media
You can as well as connect to Absa bank Zambia customer care through social media channels.
Absa bank Zambia is available on popular social media platforms.
Here are the official social media accounts where you can get help from the Absa Zambia customer support.
Their Facebook page is https://www.facebook.com/AbsaZambia/.
You can follow Absa Zambia customer service on Twitter here: https://twitter.com/absazambia.
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