There are several international banks in Kenya, and among them is the HDFC bank. Little is about the bank, but we have this guide to enlighten you on how to contact HDFC bank customer care in Kenya.
HDFC has not yet ventured into Kenya’s banking and financial sector, but they have their representative offices in Kenya.
If you are an HDFC bank customer or wish to know about their products and services, consulting their customer care is ideal.
What You Need To Know About HDFC Bank
HDFC Bank is an Indian bank that was established in 1994. The bank has branches across the world.
In Kenya, the bank has its representative offices in Nairobi, Kenya.
The bank is not yet licensed to operate in Kenya but can reach out to their customer care service to know about their product and services.
HDFC Bank offers various services and products such as wholesale banking, retail banking, treasury, auto loans, two-wheeler loans, and personal loans, loans against property, durable consumer loans, lifestyle loans, and credit cards.
How To Contact HDFC Bank Customer Care In Kenya
There are several ways to contact HDFC customer care in Kenya.
The bank has specific customer care details for a specific query, make sure you use the correct details.
Mutual Fund or Investment Services Account customer care
Whether you have questions or inquiries about HDFC mutual funds or investment services, contacting customer care is the best option.
Here are the contact details to use:
Tel: Toll-free 1800 22 1006
Here is another contact number you can use to call the HDFC bank in Kenya: (022) 6160 6161.
Please you must note that the second phone number is not toll-free and normal call charges apply.
Note you should call the number during working hours between 9:30 am 6:30 pm on weekdays.
On Saturdays, you can contact the customer care from 9:30 am to 1:30 pm.
How To Contact HDFC Credit Card Customer Care Number In Kenya
You can contact HDFC Kenya Credit Card Customer Care Number for the bank for Credit Card-related services 24 hours, even on Sundays and holidays.
Here is the telephone number (Toll-free) you can use to call the customer support unit: 1800 266 4332.
How To Report Unauthorized Transactions On Your HDFC Credit Card Via Phone Banking
If you face any security threat such as unauthorized transactions using your credit card transactions not done by you, you can reach out to customer care service.
You can call HDFC customer care through the numbers given below. You can also use the number to report credit card, debit card, or net banking transactions not done by you.
The HDFC customer service phone number to report unauthorized transactions is 18002586161.
While you contact customer care, ensure you have the following details:
- Credit card number
- Type of transaction carried out.
- Date of transaction
- Transaction amount
If you have the details listed above, it will be easier for the HDFC Kenya customer care service to address your issues easily.
HDFC Bank Head Office Location Address In Kenya
If you want to contact the HDFC head office in Kenya, here are the address and phone numbers you need to use:
HDFC Bank Limited – Kenya Rep Office, Kenya Rep Office, 4th Floor, Office no. 7, Park Suites, Parklands Road.
Postal address: P.O.Box: – 38807 – 00623, Nairobi, Kenya.
Contact number: +254-709734000/004/005/006
HDFC BANK Head office Address
Lower Parel, Mumbai, Maharashtra, India
Phone: (+91) 089304 02377
Those are the official phone numbers and location addresses for the HDFC office in Kenya.
How To Contact HDFC Bank Customer Care In Kenya On Social Media
You can follow the HDFC bank on social media through the following social media channels. You can also contact the HDFC Kenya customer care for inquiries, questions, or requests.
That is all you need to know about how to contact the HDFC Bank customer care service in Kenya.
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