How To Contact Zuku Customer Care In Kenya – Fastest Way To Contact Zuku

Are you looking for how to contact Zuku customer care in Kenya?

It was challenging some time back but now, there are various ways for you to get help from the Zuku customer service in Kenya.

We will show you the fastest way to contact the Zuku help desk with all their customer service contact numbers.

No doubt, after installing the Zuku network, you are faced with interrupted connections.

However, the interruptions are not always the case; sometimes, there are issues with connection.

To resolve such issues and more, here in this guide, we have ways to contact Zuku customer care in Kenya for quick help.

Things happen, and if you are experiencing signal issues, the best way to resolve them is to contact Zuku customer care.

Don’t get stuck thinking about what to do if you have any issues with Zuku internet connectivity, telephone services, or decoder.

You will find this customer service guide useful as it has all the possible ways to contact Zuku customer care in Kenya.

What You Need To Know About Zuku Before Contacting The Customer Care

Mostly known as Zuku TV, it is among the leading companies offering television services in Kenya.

The company also offers internet services as well as telephone connectivity services.

Zuku Kenya operates under an East African group recognized as Wananchi Group.

The company aims to provide quality home entertainment as well as communication services.

The urge to offer these came due to a high population rate seeking quality television services, telephone, and interment services.

They do install the internet, Zuku decoder, or landlines to offices or home residences.

They offer their services across Easter African countries as the company looks forward to expanding to other Africa countries.

Zuku is currently offering services in the following countries: Kenya, Uganda, Tanzania, Malawi, and Zambia.

The middle class and upper-middle-class people mostly consume these services.

If you are interested in their services, it is ideal to contact Zuku Kenya customer care for further information.

We understand Zuku Kenya customer care contacts are important if you are connected to Zuku.

We have this guide for you.

See also: How to Contact Absa South Africa Customer Service.

How To Contact Zuku Customer Service Office In Nairobi, Kenya

The following are the possible ways you can contact Zuku customer care in Kenya.

Visit the nearest Zuku branch.

Zuku has various branches in Kenya, and you can visit the one near you for help.

It is important to note they offer their services on weekdays (Monday -Friday) and Saturday from 8 am up to 8 pm.

It means customer care is available 12 hours a day to offer their service.

Their branches are also open on Sunday and public holidays from 9 am to 6 pm.

On every branch, they have a customer care desk to listen to your inquiry, question, or request.

The following is a list of all Zuku branches in Kenya and their physical addresses:

Visit Zuku Ngong Road Branch

Physical Address: Mezzanine floor next to the food court Junction Mall, Ngong road.

Visit Zuku Buruburu Branch

Physical address: Rabai Road, Eastlands Nairobi.

Visit Zuku Thika Road Mall Branch

Physical Address: First floor, Thika Road Mall

Visit Zuku Parklands Branch

Physical Address: Diamond Plaza on the ground floor

Visit Zuku Imaara Plaza Branch

Physical address: Imaara Plaza opposite Pandya Hospital. Dedan Kimathi Road, Mombasa.

Visit Zuku Nyali Branch

Physical Address: Nyali Shop above Nakumatt Cinemax off Nyali Road, Mombasa

Visit Zuku Majengo Shop Branch

Physical Address: Mombasa Majengo shop Road, Opposite Sakina Mosque.

Read also: Jiji Customer Care Contact Numbers.

Contact Zuku The Head Office Customer Care In Kenya

Zuku have their headquarters in Kenya, and you can visit it for customer care services. The Zuku Head Office is open on weekdays, and Saturdays from 8 am until 5 pm.

They are open on Sundays and public holidays from 9 am to 1:30 pm.

Here are the Zuku Kenya head office contacts:

Head office Customer Care Contact Numbers

Mobile number 1: 0732132200 or 0719028200

Telephone number: is 0 205 205 205

Email address:

Head office Physical address

Wananchi Group (K) Ltd- ZUKU

Gateway Business Park, Block E, next to Parkside Towers, Mombasa road

P.O BOX 10286-00100, Nairobi

Contact Center

The support unit is a 24/7 hour call center.

Zuku line: 0205 205 205 (toll-free if you call using Zuku landline)

Mobile number (Safaricom): 0719028200 or Airtel: 0732132200

Contact Zuku Customer Care In Kenya Via Email

Zuku has different email addresses for different service queries.

So, when sending an email, you need to make sure you use the right one.

Service-related queries:

Billing and Payment query:

Business support queries

How To Contact Zuku Customer Customer Care Sales Personnel

Telephone number: 0205-222-222

Email address:

Those are the contact details of the sales department.

How To Contact Zuku Customer Care In Kenya Through Social Media

Zuku is available on popular social media platforms, and you can connect with their customer care there.

The following are popular Zuku Kenya social media pages:




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