How To Contact Co-operative Bank Kenya, Coop Customer Care (2023)

The Co-operative Bank has set out various ways to contact customer care services in Kenya. In this guide, we have details on how to contact Co-operative bank customer support in Kenya.

If you have a request, question, or wish to know about their product and services, contacting the Coop customer service is the ideal thing to do.

For those who need the Cooperative Bank WhatsApp number, please check this guide.

We understand it is actually frustrating when you are experiencing banking and financing problems.

It is among the reasons we have dedicated this co-operative customer support guide to give you all the details and helplines you will need for any assistance you may need.

Related guide: How To Get Help From Samsung Kenya.

About Co-operative Bank In Kenya

Co-Operative Bank Kenya is one of the leading commercial banks in Kenya.

The bank is certified, licensed, and regulated by the national banking regulator, Kenya’s Central Bank.

In terms of its client base, the company has been ranked second highest in the country with over 3 million account holders.

The bank is recognized as the Agency banking model’s pioneer, which has seen the bank have huge customers.

Co-operative was founded in the mid-sixties as a collective society and was licensed in 1968 to carry on banking and financial services.

Since then, the bank has experienced a great level of growth over the years.

Today, all the collective societies’ funds are held by the bank following the Kenyan government declaration.

For further information about the Co-operative bank in Kenya, contact customer care using the following details.

How to contact co-operative bank customer care in Kenya

There are various ways to contact the co-operative bank in Kenya. These include an email address, postal address, SMS line, two contact Centre lines.

You can also contact the Co-Operative Bank Kenya customer care service on the following social media accounts: Coop Whatsapp number, Twitter account, Facebook account, Instagram account, and LinkedIn account all under “Coop Bank Kenya”.

Recommended reading: National Bank Of Kenya Contacts.

Visit The Nearest Cooperative Bank Branch Location In Kenya For Help

The first way to contact Cooperative Bank customer care in Kenya is to visit the nearby branch.

It is the best option way as it is a chance to bring your issue to the table face to face with customer care.

There are more than 46 Equity branches in Kenya distributed across the country.

Every branch has a customer care services hall and with customer care to offer assistance.

It is important to note that all Co-operative bank branches are open from 8 am to 5 pm on weekdays (Monday -Friday), and Saturdays from 8 am to 12 noon.

All branches are, however, closed on Public holidays and Sundays.

Contact Numbers And Email Address For Coop Bank Kenya Customer Service

You can contact the co-operative customer care center through the following details.

Contact Centre numbers: 020-2776000, 0703027000


Coop Whatsapp: 0736 690 101

Cooperative Bank Head Office Contact Details In Kenya

You can contact the co-operative headquarters center on a 24/7 basis via the following contact details.

The postal address is 48231-00100, Nairobi.

Email Address:

Mobile numbers 0202776000, 0703027000,

Telephone number 0203276000,

SMS line 16111

The Coop Kenya Whatsapp number is 0736690101

How to contact co-operative bank customer care in Kenya through social media

You can also contact Co-operative bank customer care through social media. The following are cooperative social media pages:




Instagram: You can contact the Cooperative Bank customer care on Instagram here:


You can also send messages through the Co-operative official website

That is all you need to know about how to contact the Coop Bank customer care service in Kenya for help.

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