How To Contact Faiba Kenya (Jamii Telecom Kenya) – Steps To Contact Faiba (2023)

Whether you want to inquire or make a complaint, we have researched various ways you can contact Faiba Kenya or Jamii telecom. Jamii Telecom is among the leading companies in Kenya offering internet connectivity.

Besides, Jamii telecommunication is categorized as a Telecommunication Company, and it also offers mobile network services.

Besides offering high-quality Jamii Telecom internet packages to subscribers, the company primarily provides data connectivity services to telecommunications companies.

Jamii Telecom is a private company and was established in 2004 and authorized by the Kenyan communications committee.

The organization is known to use unparalleled technical strategies involving fiber support data transportation.

Jamii Telecommunications Limited has succeeded in connecting cities throughout the country and the eastern border of Africa exclusively to a company based in Kenya.

Also, Jamii Telecom Kenya provides small businesses as well as residential subscribers various services.

Jamii Telecom Owner is the best Faiba entrepreneur in the country with the ambition to become the best and most developed provider of communications solutions in both local and global markets.

You can learn more about the company’s services and get connected to their services by contacting their customer care through any of the following ways.

Recommended reading: FedEx Kenya Official Contact Numbers.

How to contact Faiba Kenya (Jamii Telecom Kenya)

Jamii Telecom or Faiba Kenya has a reputable customer care service that is available 24/7.

You will get assistance on anything all day long at any time.

Below we have enumerated various ways you can get in contact with Faiba Kenya customer care.

See also: Locate Total Offices In Kenya With Contact Numbers.

How Much Does Faiba WIFI Cost?

The Faiba ZTE MF920V WiFi cost Ksh. 5,400.00.

That is the actual cost of the device alone. You need to take note of the fact that you will also have to buy an internet data bundle for unlimited browsing.

This will increase the cost of the Faiba MiFi usage.

Recommended article: How To Contact PayPal Kenya.

Jamii Telecom Customer Care Telephone Numbers

You can call Jamii Telecom customer care for inquiries or complaints through their mobile phone number +254 711 054 100.

You can call any time of the day. You can also use fax +254 20 3975100 or +254 20 3874600.

Faiba Kenya Email Address

If you would like to write an email to Jamii telecom customer write at

For technical support issues like poor connection, Faiba cut, or wireless password problem, you can write an email at

See this also: Helpline For FedEx Kenya.

Faiba Kenya Working Hours

Faiba Kenya or Jamii telecom office is open weekdays from 8 am to 5.30 pm, and it opens on Saturdays from 9 am to 1 pm.

You can contact the customer care helpline through your mobile phone 24/7.

Check also: Ultimate Guide To Contacting Posta Kenya.

Jamii Telecom Kenya Physical Address

You can also visit the Jamii telecom head office at Jamii Telecommunications LTD AdHouse Centre, Korosho Road Valley Arcade Nairobi, Kenya. P.O Box 47419-00100.

The visit should be during the office working hours.

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