Telkom Kenya Contacts – Telkom Customer Care Service Guide For Kenya

If you have any questions about Telkom Kenya, whether about their services, report network outage, or airtime, here we have listed Telkom Kenya contacts for you.

Telkom is among the telecommunication companies in Kenya, offering money transfer, internet, mobile phone accessories, and telecommunication technology.

The company has millions of customers in Kenya, and it has maintained reputable services

What You Need To Know Before Calling Telkom Customer Care In Kenya

Telkom was rebranded in 2017 from Orange as a move to revive the company.

It is a move that saw the company attract a pool of subscribers across the country.

As a Telkom subscriber, it is crucial to know how to contact Telkom Kenya customer care for quick assistance.

Founded in 1999, Telkom Kenya, over the years, has expanded its operations to all parts of the country.

It offers internet coverage and strong network coverage aiming to compete with other giant telecommunication companies like Safaricom and Airtel Kenya.

The company remains Kenya’s priority as it offers affordable voice and data services.

Telkom also understands Telkom Kenya contacts are handy for its subscribers to get assistance when they need it.

Additionally, access different services offered at the Telkom branch and departmental level.

Various ways you can contact Telkom Kenya customer care

Telkom has set out various ways to contact customer care for inquiries, complaints, or reporting Freud.

More so, the company has its offices across the country.

Telkom Kenya has laid trust in the company and created rapport between the company and its clients.

If you have been looking at how to contact Telkom Kenya, below are all the ways possible to get in touch with Telkom customer care.

Telkom Kenya Contact Numbers

You can call Telkom Kenya customer care at no cost (free) by dialing 100, while for the Corporate Customer Care 200.

Either way, you can call also using Phone number 020 222 1000 (Chargeable) or Telkom mobile Phone number 0800 200 000 or 020 4600 200 (Telkom Charges apply)

Telkom Main Office Location Address

Suppose your need is not sorted through phone call or via email.

You can visit Telkom Kenya Head Office Telkom located at Plaza – Ralph Bunche Rd. PO Box 30301-00100, Nairobi.

Telkom Kenya Email address

For inquiry, reporting a problem or complaint can send Email to Telkom Customer care or

Besides, you can send an email to Telekom for General Enquiries: Email:

Human Resource Enquiries: Email:

Customer Care Working hours

The Telkom office is open weekdays from 09:00 – 19:00, Saturday from 09:00 to 19:00, and Sunday 10:00 – 17:00.

Those are the opening and closing hours and you should take note of that.

Telkom Customer Care Social Media Accounts

Telkom Kenya is also popular on social media on Twitter, Facebook, and Instagram.

As you can see above, there are various ways you can contact Telkom customer care service in Kenya.

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