Formerly known as Taxify, the bolt is a taxi service provider with its representatives in Kenya. In this guide, we will show you how to contact Bolt Kenya customer care service for help with taxi.
Bolt operates the same as Uber, where if you want to book a taxi, you use your mobile phone.
Many Kenyans today prefer to use taxis considering safety and reliability.
If you love using a bolt, it is important to know Bolt Kenya contacts as one time you may need them.
Besides, the company welcomes drivers to join the platform, and the best way to know what is required is to contact the company.
You will find this article used with all ways you can contact bolt Kenya either through email or visiting their offices.
Bolt taxi operates in Major cities, including Mombasa, Kisumu, Nairobi, Thika, and others.
It is a company looking forward to expanding its business to other cities across the country.
The main aim is to make traveling easier, affordable, and safe as it becomes a reliable company.
See also: Contact M-Pesa Customer Service.
Table of Contents
How You Can Contact The Bolt Kenya Customer Care Offices
If you are looking for ways to contact Bolt Kenya, you are in the right place.
Here we have researched various ways to contact Bolt Kenya customer care to consult about their service, report driver reckless driving, or inquire about job opportunities in Nairobi.
Despite everything being done through the bolt app, bolt contact will be of use if you forget your mobile phone, purse, or anything from the car you booked.
Recommended reading: Zuku Kenya Customer Service Guide.
Official Contact Numbers For Bolt Kenya (kenya@bolt.eu)
Bolt Kenya doesn’t have an official customer care number, but you can contact the customer care through the Bolt application after clicking the contact button.
You will chat with customer care and explain your issue.
The bolt taxi application is available on the Google PlayStore and Apple store.
Bolt Taxi Offices Location Address In Kenya
You can visit the Bolt Kenya offices in Nairobi, which are located in Azure Towers, 2nd Floor, and Lantana Road in Westlands.
The Bolt office is open weekdays from 10:00 am to 4:00 pm, but it closes at 2 pm on Friday.
That is the Bolt main office in Nairobi.
Another interesting guide: Ultimate Guide To Absa South Africa Helpline.
Bolt Kenya Customer Care Service Email Address
For inquiries, you may also send the customer service an email at nairobi@bolt.eu.
If you are registering to become a driver, then you can also send them an email at nairobi-signup@bolt.eu.
Bolt Office Working Hours In Kenya
You can visit Bolt Kenya offices during their working hours, which are from Mondays to Thursdays: 10 am – 4 pm, Fri – 10 am – 2 pm.
However, you can chat with the customer care anytime through-bolt App.
Contact The Taxi Customer Service Unit On Social Media (kenya@bolt.eu)
You can also check Bolt Kenya on social media using the following pages:
Bolt Taxi Facebook: https://www.facebook.com/Bolt/.
Twitter: https://twitter.com/Boltapp/.
LinkedIn: https://www.linkedin.com/company/bolt-eu/.
Bolt Taxi Instagram: https://www.instagram.com/bolt/.
Check our latest customer care guides below:
Chisco Transport, C Woermann, Delta Airlines, Dizengoff, Express Post, Egypt Air, Ethiopia Airlines, Golden Tulip, Frytol Oil, Future Life Food, German Embassy Ghana, Guo Transport, Hisense Ghana, GB Foods, Holiday Inn, Huawei Ghana, Honda, Hyundai, Herbalife, Herbasoul, Interplast, ICA Ghana, IOM, Itel Ghana, Jobberman, Japan Motors, Jobyco, Jubilee House, Joblist.
That is all you need to know about Bolt Kenya customer care service.
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Yesterday I was ridden by a driver who harrassed me, security guards at my point of destination came to my rescue. I was traumatized, I wish to give a detailed report of the incident for your records, so that if another client has experienced the same kind of harrassment from the same driver, you investigate the driver. It is best that this record is filed in any case that another client reports the same driver for harrassment.
Please let me know.
My luggage went with a bolt rider i wanted him yo take to Langata housing he didn’t take he also cancelled how will i get my luggage please help me 0784937223 that his numner that called me at Rubis petrol station river road
hello, open my account you should understand thats due to clients ad grudges or behavior or characters this thing end up been my account been suspended so you should consider both parties… either you are loosing or gaining or you are loosing money and market or whats have not committed any crime my car does not have any accident my documents are valid so you should consider both parties even me i have families who are relying on me my email ceaserirery@gmail.com kindly help me please ad am asking for forgiveness if offended you thank you…..+254704333400
Hello my friend yesterday was robbed and stupified by a bolt driver who went away with all her things please help
Kuna vijana wanarequest bolt alafu wAnaeda kutunyanganya
Nimepokonywa simu na pesa mathare BOLT CAN YOU HELP